You may be asked to provide personal information from time to time on this website for customer service and electronic payment purposes. In such cases, this personal information will be protected

The information covered by this privacy policy includes: name, address, email address, telephone/fax numbers, etc., which may be requested from the customer via email, which facilitates and determines the return of the customer

This website clearly defines the purpose of the private information provided by users. The information will not be used for any other purpose

The private information provided to this website will not be disclosed to any other party without the user's permission.

Return and Exchange Policy
1- The sold goods are not returned or exchanged, except in the following cases:

- If there is an error in the order from us, the establishment bears the shipping costs of returning and sending the new order without the customer bearing any costs

- If the order is correct based on the customer's request, the customer bears all shipping costs to the store's headquarters from returning and returning the order within a maximum of 2 days from receiving the order and notifying us of that.

2. The customer has no right to return or exchange the product if there is no damage to the product
All products are inspected before leaving the store

3. If the order is approved through one of the contact numbers shown, the return or exchange policy mentioned above will apply

4. The order will be shipped after the transfer within one day only

5. In the event that the order is cancelled before sending the order, the full amount will be refunded to the customer through the account from which the transfer was made

Payment and Delivery
How long does it take for the order to arrive?
It is shipped from the store within 48 hours, to all governorates of the Sultanate during the week except Friday.

How much are the shipping and delivery costs for the order?
The shipping or delivery cost is 2 Omani riyals, and delivery is to the door of the house in all governorates and states of the Sultanate except for Musandam, Masirah and Al Wusta Governorates. The full shipping cost will appear on the payment page before completing the order
An additional shipping cost may be calculated if the order quantity exceeds more than one bag. The excess is paid in cash upon receipt of the order.

What are the places to which orders are delivered?
Shipping and delivery to the door of the house to all governorates and states of the Sultanate except remote areas.

What are the available payment methods?
Electronic electronic payment gateway

What happens after paying the amount?
After confirming that the customer has paid the required amount, the required order is shipped with our approved shipping companies. You will receive a message on your number to prepare your order with your order number.